1. Data protection at a glance
The following information gives you a simple overview of what happens to your personal data when you visit our website. Personal data are all data by which you can be personally identified. For detailed information on the subject of data protection, please refer to our data protection declaration at the end of this text.
Data capture on our website
Who is responsible for the capture of data on this website?
The data processing on this website is done by the website owner. Their contact details can be found in this website’s ‘Legal’ section.
How do we capture your data?
Your data are in part captured through you providing them to us. This can, for instance, be data that you enter into a contact form.
Other data are automatically captured by our IT systems when you visit the website. Those are primarily technical data (e.g. Internet browser, operating system or time of accessing the page). The capture of these items of data happ
For what purposes do we use your data?
The aforementioned items of data are processed by us for the following purposes:
- Ensuring smooth connection with the website,
- Ensuring easy use of our website,
- Evaluating system reliability and stability.
The legal basis for the data processing is Art. 6.1 EU GDPR. Our legitimate interest follows from the purposes for data collection listed above.We do not under any circumstances use the captured data for the purpose of drawing conclusions about you personally.
What rights do you have in relation to your data?
You have the right: - pursuant to Art. 15 EU GDPR to demand information on your personal data processed by us. In particular you can demand information on the processing purposes, the category of the personal data, the categories of recipients to whom your data have or are being disclosed, how long we plan to keep it for, the existence of a right to correction, deletion, restriction of processing or objection, the existence of a right to complain, the origin of your data if not captured by us, and on the existence of any automated decision-making inclusive of profiling and where applicable any significant information relating to the details of this; - pursuant to Art. 16 GDPR to demand without delay the correction of any incorrect or addition of any missing items of your personal data stored by us; - pursuant to Art. 17 GDPR to demand the deletion of your personal data stored by us, except in situations where the processing of the data is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims; - pursuant to Art. 18 GDPR to demand that the processing of your personal data be restricted if you dispute the correctness of the data, if the processing is not legal but you decline to have the data deleted, and if we no longer need the data but you need it for enforcing, executing or defending legal claims, or if pursuant to Art. 21 GDPR you have lodged an objection to the processing; - pursuant to Art. 20 GDPR to obtain your personal data that you have provided to us in a structured, standard, machine-readable format or to demand that it be sent to another responsible individual; - pursuant to Art. 7.3 GDPR to revoke at any time your consent that you once gave to us. This results in us not being allowed any more in the future to carry on the data processing that was based on this consent and - pursuant to Art. 77 GDPR to complain to a supervisory authority. In general you are able to turn here to the supervisory authority of your normal place of abode or workplace or of our head office location. Where your personal data are being processed on the basis of legitimate interest pursuant to Art. 6.1 EU GDPR, you have the right pursuant to Art. 21 GDPR to lodge an objection to the processing of your personal data if any reasons for this exist that arise from your particular situation or the objection is directed against direct advertising. In the latter case you have a general right to object, which will be implemented by us without any particular situation being specified. If you want to make use of your right to object or to revoke your consent, all you have to do is to send an e-mail to firstname.lastname@example.org
Analysis tools and tools of third-party providers
When you visit our website it is possible for your surfing behaviour to be statistically analysed. That happens primarily using cookies and so-called analysis programmes. The analysis of your surfing behaviour generally occurs on an anonymous basis; your behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You will find detailed information on this in the following data protection declaration.
You can object to this analysis. We will tell you about the ways in which you can object in this data protection declaration.
2. General and mandatory information
The operators of these pages take the protection of your personal data very seriously. We handle your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.
Whenever you use this website, various items of personal data are collected. Personal data are data by which you can be personally identified. This data protection declaration explains which data we collect and what we use this for. It also explains how and for what purpose this happens.
We draw your attention to the fact that online data transfer (e.g. in communication by e-mail) can have security loopholes. Total protection of data from access by third parties is not possible.
Notice about the responsible body
The responsible body for the processing of data on this website is:
Managing Director: Peter Fries
Phone: +49 6132 79 00 20
The responsible body is the individual or legal entity that alone or jointly with others takes decisions on the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).
Revoking your consent to data processing
The data processing operations are possible only with your express consent. You can revoke any previously granted consent at any time. A simple e-mail to us is all that is required. The legality of the data processing performed up to the point of revocation remains unaffected by that revocation.
Right to complain to the relevant supervisory authority
In the event of any breaches of data protection legislation, the person affected has a right to complain to the relevant supervisory authority. The relevant supervisory authority for issues of data protection legislation is the State Data Protection Officer of the federal state in which our business is based. You can find a list of the data protection officers along with their contact details via the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Right to data transferability
You have the right to have data that we process in automated fashion on the basis of your consent or in fulfilment of a contract given to you or a third party in a standard, machine-readable format. If you ask for direct transfer of the data to another responsible person, this will be done only if technically possible.
Data security (SSL/TLS encryption)
We use appropriate technical and organisational security measures to protect your data from accidental or wilful manipulation, partial or complete loss, destruction or unauthorised access by third parties.
Our security measures are improved on a continual basis in line with technological developments.
For reasons of security and to protect the transfer of confidential content, such as orders or enquiries that you send to us as the site owner, this site uses SSL or TLS encryption. You can tell that a connection is encrypted by your browser’s address bar changing from ‘http://’ to ‘https://’ and by the key icon in the browser bar.
With the SSL or TLS encryption activated the data that you send to us cannot be read by any third parties.
Encrypted payments on this website
If after entering into a paid-for contract you are required to send us your payment details (e.g. your account number for setting up a direct debit), then this data is needed for payment processing.
Payment transactions via the standard means of payment (Visa/MasterCard, direct debit) take place exclusively via an encrypted SSL/TLS connection. You can tell that a connection is encrypted by your browser's address bar changing from "http://" to "https://" and by the key icon in the browser bar.
Where the communication is encrypted your payment details that you send to us cannot be read by any third party.
Information, restriction, deletion
As part of the scope of the prevailing statutory provisions, you have at all times the right to free information on your saved personal data, its origin and recipients and the purpose of the data processing, and, where applicable, a right to correction or deletion of this data or restriction of its use. You can contact us at any time about this and any other matters relating to personal data via the address given in the ‘Legal’ section.
Objection to advertising mails
We herewith deny consent for the contact details published on this website as part of our legal requirements to be used for sending us any advertising or other information that we have not specifically requested. We explicitly reserve the right to take legal steps if any unsolicited advertising information is sent to us, for example in the form of spam e-mails.
3. Data protection officer
Statutory data protection officer
We have appointed an external data protection officer for our company.
14A IT Services GmbH
4. Data capture on our website
Websites use to some extent what are known as cookies. Cookies do your computer no harm and contain no viruses. Cookies enable us to make our site more user-friendly, more effective and more secure. Cookies are small text files that are placed on your computer and saved by your browser.
Most of the cookies that we use are what are called session cookies. They get automatically deleted at the end of your visit. Other cookies remain saved on your device until you delete them. These cookies enable us to recognise your browser again on your next visit.
You can set up your browser in such a way that you are informed about any placing of cookies and allow them only on a case-by-case basis, that you do not accept them in specific cases or do not accept them at all and that cookies get automatically deleted when you close the browser. If cookies are disabled, the functionality of this website may be limited.
Cookies that are necessary for performing the electronic communications process or for providing certain functions that you want (e.g. the shopping basket function) are saved on the basis of Art. 6.1.f GDPR. The website owner has a legitimate interest in the saving of cookies used for the technically flawless and optimised provision of its services. If any other cookies (e.g. cookies for analysing your surfing behaviour) are being saved, they are dealt with separately in the data protection declaration.
The sites’ provider automatically collects and saves items of information to so-called server log files, which your browser automatically sends to us. These are:
• Browser type and version
• Your operating system
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address This data is not merged with any other data sources. The basis for the data processing is Art. 6.1.F GDPR, which permits the processing of data for the fulfilment of a contract or of pre-contract matters.
If you use the contact form to send us an enquiry, your data from the form, including the contact details that you give, will be saved by us for the purpose of handling your enquiry and in case of any follow-up questions. We will not pass on such data without your consent.
The processing of the data entered into the contact form thus takes place exclusively on the basis of your consent (Art. 6.1.a GDPR). You can revoke this consent at any time. A simple e-mail to us is all that is required. The legality of the data processing performed up to the point of revocation remains unaffected by it.
The data that you entered in the contact form remains with us until you request its deletion, you revoke your consent to it being held, or the purpose for which it was being held no longer applies (e.g. after the processing of your enquiry has been completed). Mandatory statutory provisions – especially periods of retention – remain unaffected.
5. Analysis tools and advertising
Matomo (formerly Piwik)
This website uses the open source web analysis service Matomo. Matomo uses what are known as ‘cookies’. These are text files that are saved on your computer to facilitate analysis of your usage of the website. For that purpose the information about your use of this website created by the cookie is saved on our server. The IP address is anonymised before the information is saved.
Matomo cookies remain on your device until you delete them.
The saving of Matomo cookies is done on the basis of Art. 6.1.f GDPR. The website owner has a legitimate interest in the anonymised analysis of user behaviour in order to optimise its online offering and its advertising.
The information about use of this website created by the cookie is not passed on to any third party. You can prevent cookies being saved by setting your browser software accordingly. Please note, however, that if you do so, you will not be able to make full use of all of this website’s functions.
If you do not agree to your data being saved and utilised, you can disable this here. In this case an opt-out cookie is placed in your browser, preventing Matomo from saving usage data. Whenever you delete your cookies this results in the Matomo opt-out cookie being deleted as well. When you return to our site, the opt-out will need to be enabled again.
6. Plug-ins and tools
Via an API this website uses the Google Maps service. The provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.
Use of the Google Maps' functions requires the saving of your IP address. This information is generally transferred to a Google server in the USA and saved there. The operator of this website has no influence over this data transfer.
Google Maps is used in the interest of presenting our online offerings in an appealing way and of making it easy to locate the places we mention on our website. This represents a legitimate interest pursuant to Art. 6.1.f of the GDPR.
You will find more details on how Google handles user data in the company's data protection declaration:https://www.google.de/intl/de/policies/privacy/.
This data protection declaration is the currently applicable version, last revised in February 2021.
As a result of the further development of our website and what it offers or due to changed statutory or official requirements, it may become necessary to amend this data protection declaration. You can view the latest version of the data protection declaration on the website at any time from where you can also print it out.